About Us

Med-Call Healthcare has earned our reputation as one of the most respected healthcare staffing companies in the Midwest by continually providing the highest quality talent with the best opportunities.

We believe in quality over quantity, and this is reflected in the satisfaction that both our talent and clients experience in every placement, as well as in the care that patients experience as a result of each match.  Our commitment to these high standards has earned our company The Joint Commission's Gold Seal of Approval™

The quality of our talent is coupled with our unparalleled customer service, which makes the hiring process as smooth as possible from opening to employment.


  • I have only been with Med-Call for a short period of time, but I am very impressed. I had a total of 5 agencies working for me to find an assignment and the only one that came through for me was Med-Call. Even the agency I worked with for over a year did not come through. I came close to losing my apartment and almost gave up hope. My account manager always had positive things to say to me and always kept the faith and made sure I did too. He checked in with me every day to let me know the progress.  I will not work with another agency. Everyone in the office is very nice and professional. You can not go wrong with Med-Call.- Devonne M. , RN
  • Med-Call is a great company to work for. The staff is very helpful, respectful and understanding. My supervisor goes out of his way looking for contracts and per diem shifts to ensure the continuity of work. I am very happy to be a part of the Med-Call team as this company has let me grow as a nurse and as a person.- Jagoda S., RN
  • Med-Call has been great to my family and me. They are very knowledgeable and professional. Everyone on their staff is very nice, kind, and willing to go the extra mile to help whenever they can. They keep me working as much as I would like.  It is a great place to work and I recommend them to anyone who is looking for compassion, professionalism and great pay.- Sheena S., RN
  • I have been working for Med-Call since September, 2012. They have been very professional and prompt in finding my per-diem shifts and contracts. I really enjoy working with them and look forward to working for them more in future.- Phani B., RN
  • Working at Med-Call Healthcare has been a privilege. Not only have they advocated for their employees at every turn, they have gone out of their way to make us feel appreciated. I would highly recommend them as a great career opportunity for registered nurses!- Celeste H., RN
  • I have had the pleasure of working with Med-Call Healthcare and they have always been incredibly conscientious of my needs.  My recruiter is a delight to talk to, truly caring and compassionate, and works for my best interests.  Working with Med-Call has been a delight, the entire staff portrays a very welcoming environment and has truly been a company that I am proud to be affiliated with.- Karen R., RN
  • Med-Call Healthcare is an excellent company with great benefits and work ethic. Even though they have a other nurses to manage, the team always make me feel like I am the most important and only client.  They are very approachable and professional.  I know that when a new assignment is offered to me, Med-Call has my best interest at heart and they have gone above and beyond to ensure a great fit.  I would strongly recommend for any medical professional looking for a great company to consider Med-Call.- Cindy M., RN
  • My experience with Med-Call Healthcare, Inc. was very positive. The process of applying for and starting my employment with them was very efficient. Any concerns I brought to their attention were promptly addressed. In my case, having been contacted by them for my particular job opened a wonderful new area of nursing for me. I feel that I was a valued employee and would recommend them to fellow nurses.- Carolyn K., RN

Our Team


James Hoke

Founder, CEO

After receiving his MBA from Loyola University of Chicago, James began his career in the Staffing Industry as the Marketing Director for his family owned office and industrial staffing firm. His father founded the company shortly after WWII. James founded Med-Call Health Care in 1989. James is also the President and founder of Nursepower Services, Corp., a Pediatric Home Care Agency in Oak Lawn, IL. In his spare time James enjoys golf, tennis and spending any time he can with his grandchildren.


David L. Hoke

Chief Operating Officer

As Chief Operating Officer, David enjoys managing and collaborating with the team of experts at Med-Call Healthcare and leading initiatives to continually evolve his family’s business. Prior to joining Med-Call Healthcare, David owned and operated a successful real estate financing firm. David holds a BA from Indiana University and lives in Chicago with his wife and two daughters.


Vanessa Knaak

Director of Operations

Vanessa has over 22 years of healthcare experience and 18 years of Healthcare Staffing experience in both the local Chicago market and nationwide. Vanessa attended college among the cornfields in DeKalb, Ilinois and continues to make her progression eastward, living in Aurora and commuting to the “Big City.” Vanessa, with her husband and two small children, enjoy cooking, gardening, camping and entertaining friends and family.


Julie A. Mulligan

Account Manager, Nursing and Allied Services

Julie has had an extensive and successful career in the healthcare industry, with over 23 years in healthcare staffing. She is an expert in recruiting, credentialing and staffing quality healthcare personnel. She understands the dynamics of agency staffing and how to secure the perfect fit for both client and staff. She holds a B.S. from Western Illinois University.


Liliana Salazar Jaramillo

Compliance Manager

Liliana joined Med-Call Healthcare in October 2012 after over a decade of database administration with public and private industries. Ms. Salazar Jaramillo was part of the management team that helped Med-Call with the Joint Commission certification in 2013, and currently evaluates and monitors all required documentation needed to be in compliance ever since. She holds a BA in Non-Profit Management from DePaul University, and is currently working towards her Masters and Ph.D. in Public Service from the same school. In her spare time, she also runs her own non-profit organization that supports the local community by providing Thanksgiving baskets during the holiday.


Tialena Walker

Administrative Assistant

Tia has been in the healthcare staffing industry since 2013.  She assists in many administrative capacities including payroll, scheduling, and accounts receivable.  In her spare time Tia enjoys knitting, making candles, and spending time with family and friends.